---
title: "Degrated Updates endpoint"
description: "Resolved · Nov 10, 2025"
base_url: "https://status.capgo.app"
canonical: "https://status.capgo.app/events/report/2447"
homepage_url: "https://capgo.app"
---

# Degrated Updates endpoint

[Status](/.md) › [Events](/events.md) › Degrated Updates endpoint

Nov 10, 2025 · 8 months ago · 4 days

## Updates

### + Resolved — Nov 14, 6:06 AM

The issue is fully resolve worldwide. 
Our Device Database was the one cause trouble not our postgres
Detailled Postmortem with detail will be published soon
A lot of work was done to optimize Postgres and our cache.
Our Infra multi region is now used in production. 
You will see now faster updates than ever

### x Monitoring — Nov 10, 8:30 PM

We are monitoring the changes and the latency worldwide

### x Identified — Nov 10, 8:29 PM

We doubled the DB size to ensure it can support all connections

### x Identified — Nov 10, 8:28 PM

We identied the problem, our Postgres database has too many open Connection and had to drop some to keep working, that why some user got issue but not all

### x Investigating — Nov 10, 2:29 PM

We splitted and deployed in 6 region our backend this morning Since then some region started to timeout

---

_Powered by [openstatus.dev](https://openstatus.dev)_