---
title: "API keys not working"
description: "Resolved · Sep 19, 2025"
base_url: "https://status.capgo.app"
canonical: "https://status.capgo.app/events/report/2444"
homepage_url: "https://capgo.app"
---

# API keys not working

[Status](/.md) › [Events](/events.md) › API keys not working

Sep 19, 2025 · 10 months ago · 7 hours

## Updates

### + Resolved — Sep 19, 5:42 PM

The problem has been fully resolved

### x Monitoring — Sep 19, 11:23 AM

The Capgo team has deployed a new version of the backend and we will continue to monitor the issue

### x Identified — Sep 19, 11:16 AM

The Capgo team has manually changed the URL of "api.capgo.app" to the correct backend. This should resolve the issue for the moment. We are working on a long-term resolution.

### x Identified — Sep 19, 11:10 AM

The problem has been identified. When a commit was pushed to the development branch, the development/preprod build of Capgo was accidentally assigned to the production route of "api.capgo.app" causing this outage.

### x Investigating — Sep 19, 10:51 AM

The Capgo team has been notified about a problem with apikeys that occurs on the CLI. We are actively investigating and trying to resolve it as soon as possible.
Updates are working as expected

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