---
title: "Timeout issue US"
description: "Resolved · affects ZIP, Set Channel · Jul 17, 2025"
base_url: "https://status.capgo.app"
canonical: "https://status.capgo.app/events/report/2438"
homepage_url: "https://capgo.app"
---

# Timeout issue US

[Status](/.md) › [Events](/events.md) › Timeout issue US

Jul 17, 2025 · 12 months ago · affects: ZIP, Set Channel · 18 hours

## Updates

### + Resolved — Jul 17, 7:17 PM

The issue is fully resolved

### x Monitoring — Jul 17, 3:17 PM

We are monitoring this changes

### x Identified — Jul 17, 3:15 PM

We improved our code and now take bigger advantage of Hyperdrive when directly connecting to our Supabase instance.
For more Endpoint this makes D1 optional and lower the pressure in Supabase.

### x Identified — Jul 17, 3:14 PM

Our Cache system made in Cloudflare D1 started to degrade in quality, and made Cache query slower than direct DB connexion.

### x Investigating — Jul 17, 3:00 PM

We started to see Issue in US region with timeout

### x Investigating — Jul 17, 1:14 AM

We did unplug the Cache and only keept direct DB connexion

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